Privacy Policy
Privacy Policy
Effective Date: 7/12/25
The Consign House ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with us online or through our ads.
1. Information We Collect
We may collect the following personal information from you:
Name
Email address
Phone number
Mailing address
Item descriptions and/or photos you submit for consignment
We collect this information when you:
Fill out a contact or consignment form on our website
Interact with our ads (including Facebook Lead Ads)
Communicate with us directly via email, phone, or social media
2. How We Use Your Information
We may use your information to:
Contact you about consignment opportunities or services
Respond to inquiries or customer support requests
Send marketing or promotional messages (with your consent)
Analyze website traffic and improve our services
Comply with legal obligations
3. Tracking and Analytics
We use cookies and other tracking technologies, including:
Facebook Pixel to track ad performance and user actions on our website
Google Analytics to monitor website traffic and usage patterns
Email marketing tools (e.g., Mailchimp) to manage email communications
Embedded forms through our website builder (Webador) or other platforms
These tools may collect information such as IP address, browser type, pages visited, and time spent on site. We use this data only to improve our services and marketing performance.
4. Sharing of Information
We do not sell your personal information. We may share it with trusted service providers (e.g., email marketing or analytics platforms) only as needed to operate our business.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
6. Your Choices and Rights
You have the right to:
Request access to the personal data we hold about you
Request correction or deletion of your personal data
Opt out of receiving marketing emails at any time (via the unsubscribe link or by contacting us)
7. Security
We take reasonable steps to protect your data, but no online transmission is 100% secure. We cannot guarantee the absolute security of any information you share with us.
8. Cookies and Consent
We use cookies to personalize content, improve the user experience, and analyze site traffic. By using our website, you consent to our use of cookies. You may adjust your browser settings to disable cookies, though this may affect functionality.
9. Contact Us
If you have any questions or concerns about this policy or how we handle your information, you may contact us at:
The Consign House
Hixson, TN
813.992.2575
10. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.